Usually indicated by a black or dark screen.<\/div><\/div>\n
To solve this problem is also not difficult. Please check the internet connection on your cellphone. Make sure it’s fast and stable.<\/p>\n
Notes:<\/strong><\/span><\/p>\n\n- You can try browsing tests, or check how many pings you get. Please use this site’s search feature to find articles about How to Ping Android.<\/li>\n<\/ul>\n
In fact, big sites like Facebook, Youtube, and others, if you play a video there, but the internet connection is slow, an\u00a0error\u00a0message will also appear or an error will occur.<\/div><\/div>\n
<\/span>3. Turn on Auto-Download Option<\/strong><\/span><\/h3>\nThe automatic download option on WhatsApp can be used as an alternative method that has proven effective when videos sent on WhatsApp cannot be watched.<\/p>\n
Why? The reason is that the “error” message only occurs when the application is online.<\/p>\n
The solution please enable auto download mode:<\/p>\n
\n- Open the\u00a0WhatsApp<\/strong>\u00a0application on your cellphone.<\/li>\n
- Click\u00a0the three-dot\u00a0<\/strong>icon\u00a0in the upper right corner.<\/li>\n
- Next, select the\u00a0Settings<\/strong>\u00a0option > Go to\u00a0Data and Storage Usage<\/strong>.<\/li>\n
- Set it on the\u00a0Media Auto-Download<\/strong> section.\u00a0Make sure the video is checked on both settings, yes.<\/li>\n
- If so, recheck the video you want to open to download it.<\/li>\n<\/ol>\n
Notes:<\/strong><\/span><\/p>\nWith automatic download mode, the video will be automatically saved into a file, and we can watch the video offline afterward. (No internet connection required at all).<\/p>\n
<\/span>4. Check Internal Memory (Don’t Get Too Full)<\/strong><\/span><\/h3>\nA full internal memory can also result in videos that we encounter on WhatsApp, so they can’t be opened or played.<\/p>\n
This is because, WhatsApp requires data to store\u00a0the cache file\u00a0of the video.\u00a0If the internal memory is full, the\u00a0cache file\u00a0automatically cannot be saved.<\/div><\/div>\n
You can first check the capacity and remaining internal memory on your cellphone through the\u00a0Settings > Memory<\/strong> menu.<\/p>\nNote:<\/span><\/strong><\/p>\n\n- To overcome the memory is too full, just delete the data that is less important.<\/li>\n
- Can delete photos that are not too important, pictures sent from WhatsApp groups, videos that have been posted for a long time<\/li>\n
- Check documents that are no longer used or other data.<\/li>\n
- If it’s still important, you can also move the data to other storage media, such as a micro SD, flash drive, or laptop.<\/li>\n<\/ul>\n
<\/span>5. Make sure the Background Data Feature is Active<\/strong><\/span><\/h3>\nThis is a feature that works to enable an internet connection in the background on WhatsApp, whether using WiFi or a data plan.<\/p>\n
For how to activate it, please follow these steps:<\/p>\n
\n- Open phone Settings.<\/strong><\/li>\n
- Login to\u00a0Data Usage<\/strong>.<\/li>\n
- Find the\u00a0WhatsApp<\/strong>\u00a0app there.<\/li>\n
- Finally, enable\u00a0Background Data<\/strong>.<\/li>\n<\/ol>\n
Because it is still related to the internet network, by activating this feature, usually problems found in the application can be lost.<\/p>\n
No exception if you are experiencing an error when you want to play a video on WA.<\/p>\n
<\/span>6. Clear Data dan Cache WhatsApp<\/strong><\/span><\/h3>\nDeleting data and cache can be said to be very effective in overcoming various problems in an application, such as Whatsapp, one of them.<\/p>\n
You can try this option to fix the problem of not being able to play videos on your Whatsapp.<\/p>\n
It’s like this:<\/strong><\/span><\/p>\n\n- Open your phone Settings.<\/strong><\/li>\n
- Click\u00a0Apps<\/strong>\u00a0or\u00a0Applications<\/strong>.<\/li>\n
- Then, search for the\u00a0WhatsApp<\/strong> app.<\/li>\n
- Please click the\u00a0Clear Data<\/strong>\u00a0and\u00a0Clear Cache<\/strong>\u00a0button there.<\/li>\n
- It’s good after the steps were done, please\u00a0restart<\/strong> the phone <\/strong>first.<\/li>\n<\/ol>\n
Important Notes :<\/span><\/p>\nBefore you do that, make sure your account data (such as your cellphone number) is still there, OK?<\/p>\n
This is because, by deleting data, it will make the WhatsApp application like new again, and in the condition that the account has not been logged in, of course.<\/p>\n
So you have to log back in afterward.<\/p>\n
This method has been recommended by many international sites which have a lot of experience in the WhatsApp field, you know.<\/div><\/div>\n
<\/span>7. Reinstall WhatsApp<\/strong><\/span><\/h3>\nIf it still doesn’t work, there is one more way that I can recommend, namely you can try reinstalling WhatsApp.<\/p>\n
Doing a\u00a0reinstall,\u00a0means deleting the existing data on the application.\u00a0Well, if there is any\u00a0error\u00a0data, then the data will be automatically deleted.<\/div><\/div>\n
Then when you re-download the application, the error data will be replaced with the new one, so WhatsApp will be normal again.<\/p>\n
The method:<\/strong><\/span><\/p>\n\n- Go\u00a0to Settings<\/strong>\u00a0> Click\u00a0Apps<\/strong><\/li>\n
- Find the\u00a0WhatsApp<\/strong>\u00a0application > Then click\u00a0Uninstall<\/strong>.<\/li>\n
- Next, open\u00a0Google Playstore<\/strong><\/li>\n
- Search\u00a0WhatsApp<\/strong>\u00a0> Then click\u00a0Install<\/strong>.<\/li>\n<\/ol>\n
Note:<\/strong><\/span><\/p>\n\n- Just like deleting data,\u00a0reinstalling\u00a0WhatsApp will also log out your WA\u00a0account.<\/li>\n
- Make sure the data needed to log in to WA is still stored.<\/li>\n<\/ul>\n
<\/span>The Final Word<\/strong><\/span><\/h2>\nThat’s the tutorial on how to fix a WhatsApp video that won’t play and an error message appears.<\/p>\n
All of the above methods have also been recommended by many international sites and local sites that discuss the same thing.<\/p>\n
That way, you don’t have to bother anymore when you experience this problem. Just follow the methods above one by one, guaranteeing this problem will be solved.<\/p>\n
Still, experiencing the same thing? Please ask in the comments box below, maybe I can help.<\/p>\n
Hope it is useful.<\/p>\n","protected":false},"excerpt":{"rendered":"
One of the problems with WhatsApp, where this application can’t play videos, then the message “an error occurred” or “error unknown”. Some time ago, I also experienced this, precisely when chatting using the WhatsApp application. Sometimes it only appears black (without a thumbnail image on the video). It turns out, apart from me, not a […]<\/p>\n","protected":false},"author":1,"featured_media":16072,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[1],"tags":[3097,3096],"class_list":{"0":"post-16035","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tips-tricks","8":"tag-cannot-play-videos-in-whatsapp-on-android","9":"tag-whatsapp-videos-not-playing"},"_links":{"self":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts\/16035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/comments?post=16035"}],"version-history":[{"count":15,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts\/16035\/revisions"}],"predecessor-version":[{"id":21218,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts\/16035\/revisions\/21218"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/media\/16072"}],"wp:attachment":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/media?parent=16035"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/categories?post=16035"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/tags?post=16035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"Fixed](\"https:\/\/techmaina.com\/wp-content\/uploads\/2022\/02\/Fixed-WhatsApp-Videos-Not-Playing-Error-on-Android-iPhone.png\" "\\"Fixed")
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