{"id":16991,"date":"2024-03-17T02:20:20","date_gmt":"2024-03-17T02:20:20","guid":{"rendered":"https:\/\/techmaina.com\/?p=16991"},"modified":"2024-03-17T15:09:17","modified_gmt":"2024-03-17T15:09:17","slug":"whatsapp-video-call-not-working","status":"publish","type":"post","link":"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/","title":{"rendered":"How to Fix WhatsApp Video Call Not Working Error [2024]"},"content":{"rendered":"<p>In this article, we are going to share with you How to Fix WhatsApp Video Call Not Working Error.<\/p>\n<p>As is known, WhatsApp has a feature to make video calls, or what we call video calls. Its function is the same as a regular voice call, but we can meet face to face.<\/p>\n<p>WhatsApp not being able to video call is one of the most common problems with this feature. &#8216;Can&#8217;t&#8217; here can be said to not work.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-16997 size-full\" title=\"How to Fix WhatsApp Video Call Not Working Error\" src=\"https:\/\/techmaina.com\/wp-content\/uploads\/2022\/03\/How-to-Fix-WhatsApp-Video-Call-Not-Working-Error.png\" alt=\"How to Fix WhatsApp Video Call Not Working Error\" width=\"700\" height=\"370\" srcset=\"https:\/\/techmaina.com\/wp-content\/uploads\/2022\/03\/How-to-Fix-WhatsApp-Video-Call-Not-Working-Error.png 700w, https:\/\/techmaina.com\/wp-content\/uploads\/2022\/03\/How-to-Fix-WhatsApp-Video-Call-Not-Working-Error-300x159.png 300w, https:\/\/techmaina.com\/wp-content\/uploads\/2022\/03\/How-to-Fix-WhatsApp-Video-Call-Not-Working-Error-150x79.png 150w, https:\/\/techmaina.com\/wp-content\/uploads\/2022\/03\/How-to-Fix-WhatsApp-Video-Call-Not-Working-Error-696x368.png 696w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<ul>\n<li>I don&#8217;t know if an error\u00a0message appears<\/li>\n<li>The image doesn&#8217;t appear<\/li>\n<li>Or certain other things.<\/li>\n<\/ul>\n<p>Are you experiencing it? If so, no need to be confused anymore. Because here we will discuss the causes and how to overcome them. Come on, see.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-663c4bf157005\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-663c4bf157005\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#Causes_of_WhatsApp_Video_Call_Not_Working\" title=\"Causes of WhatsApp Video Call Not Working\">Causes of WhatsApp Video Call Not Working<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#How_to_Overcome_WhatsApp_Cant_Video_Call\" title=\"How to Overcome WhatsApp Can&#8217;t Video Call\">How to Overcome WhatsApp Can&#8217;t Video Call<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#1_Allow_WhatsApp_to_Access_Camera\" title=\"1. Allow WhatsApp to Access Camera\">1. Allow WhatsApp to Access Camera<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#2_Allow_WhatsApp_to_Access_Mic\" title=\"2. Allow WhatsApp to Access Mic\">2. Allow WhatsApp to Access Mic<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#3_Clear_Cache_To_Overcome_WhatsApp_Cant_Video_Call\" title=\"3. Clear Cache To Overcome WhatsApp Can&#8217;t Video Call\">3. Clear Cache To Overcome WhatsApp Can&#8217;t Video Call<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#4_Check_Internet_Connection\" title=\"4. Check Internet Connection\">4. Check Internet Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#5_Make_sure_your_number_is_not_blocked\" title=\"5. Make sure your number is not blocked\">5. Make sure your number is not blocked<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#6_Reinstall_WhatsApp\" title=\"6. Reinstall WhatsApp\">6. Reinstall WhatsApp<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#7_Maybe_WhatsApp_is_Interrupting\" title=\"7. Maybe WhatsApp is Interrupting\">7. Maybe WhatsApp is Interrupting<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/techmaina.com\/whatsapp-video-call-not-working\/#The_Final_Word\" title=\"The Final Word\">The Final Word<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Causes_of_WhatsApp_Video_Call_Not_Working\"><\/span><strong>Causes of WhatsApp Video Call Not Working<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The reasons why WhatsApp can&#8217;t make video calls are quite diverse. Among them are the following:<\/p>\n<ul>\n<li>WhatsApp doesn&#8217;t have permission to access the camera yet.\u00a0Usually found on Android Lollipop versions and above.<\/li>\n<li>WhatsApp doesn&#8217;t have permission to access the\u00a0mic yet.\u00a0Also commonly found on Android versions of Lollipop and above.<\/li>\n<li>WhatsApp application on your mobile phone has a\u00a0bug\u00a0(\u00a0error\u00a0).<\/li>\n<li>Internet connection problem.<\/li>\n<li>Your account is blocked by the destination contact, this is also possible.<\/li>\n<li>And others.<\/li>\n<\/ul>\n<p>The conclusion could be due to a WhatsApp system error, it could also be from our phone system.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Overcome_WhatsApp_Cant_Video_Call\"><\/span><strong>How to Overcome WhatsApp Can&#8217;t Video Call<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Then how to solve it? Please follow these steps one by one:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Allow_WhatsApp_to_Access_Camera\"><\/span><strong>1. Allow WhatsApp to Access Camera<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The permission here works so that the WhatsApp application can access the camera. As we know, WhatsApp uses the front camera to activate video calls.<\/p>\n<p>How to? Here are the steps:<\/p>\n<ol>\n<li>Go\u00a0to Android\u00a0<strong>Settings, then go to <\/strong><strong>Apps<\/strong>.<\/li>\n<li>Search for WhatsApp, then open it.<\/li>\n<li>Tap the\u00a0<strong>Permissions<\/strong>\u00a0button to open it.<\/li>\n<li>Then check the\u00a0<strong>Camera<\/strong> option.<\/li>\n<\/ol>\n<p>If so, just try again. This method is usually effective for dealing with WhatsApp video calls that are dark (no picture), or there is a &#8220;can&#8217;t access camera&#8221; message.<\/p>\n<div class=\"su-note\"  style=\"border-color:#87ddab;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#a1f7c5;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">Oh yes, it would be even better if your cellphone was restarted first. Only then open WhatsApp again, if you have.<\/div><\/div>\n<h3><span class=\"ez-toc-section\" id=\"2_Allow_WhatsApp_to_Access_Mic\"><\/span><strong>2. Allow WhatsApp to Access Mic<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Just like before, WhatsApp also needs mic access so that it can run normally. If it is not activated, there is usually no sound problem.<\/p>\n<p>More or less the steps are similar to activating the camera in the first point, namely:<\/p>\n<ol>\n<li>Open phone <strong>Settings.<\/strong><\/li>\n<li>Open the\u00a0<strong>Applications<\/strong> menu.<\/li>\n<li>Tap\u00a0<strong>WhatsApp<\/strong>\u00a0to open.<\/li>\n<li>Select the\u00a0<strong>Permissions<\/strong> option, then enable\u00a0<strong>Mic<\/strong>\u00a0there.<\/li>\n<\/ol>\n<p>You don&#8217;t need to activate it again if it was already active. But there&#8217;s nothing wrong if we check first.<\/p>\n<p>You see, sometimes under certain conditions, these settings may change by themselves, or even we who forget we haven&#8217;t set this permission correctly.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Read Also:<\/strong><\/span><\/p>\n<ul>\n<li class=\"entry-title td-module-title\"><a title=\"How to Download WhatsApp Status Without Any App [2022]\" href=\"https:\/\/techmaina.com\/how-to-download-whatsapp-status\/\" target=\"_blank\" rel=\"noopener\">How to Download WhatsApp Status Without Any App<\/a><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Clear_Cache_To_Overcome_WhatsApp_Cant_Video_Call\"><\/span><strong>3. Clear Cache To Overcome WhatsApp Can&#8217;t Video Call<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Clear Cache can be very helpful to solve the WhatsApp application on your cellphone whose video call feature is not working.<\/p>\n<p>Please follow these steps:<\/p>\n<ol>\n<li>Go\u00a0to Android\u00a0<strong>Settings, then go to <\/strong><strong>Apps<\/strong>.<\/li>\n<li>Next, look for the\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.whatsapp&amp;hl=en_IN&amp;gl=US\" target=\"_blank\" rel=\"noopener\"><strong>WhatsApp application<\/strong><\/a><\/li>\n<li>Select the\u00a0<strong>Storage<\/strong> menu, then tap the\u00a0<strong>Clear Cache<\/strong> button.<\/li>\n<li>Tap the back button, then tap the\u00a0<strong>Force Stop<\/strong> button.<\/li>\n<\/ol>\n<p>Reopen WhatsApp.The method above is recommended directly by many Android experts, both from within the country and abroad. Its own function is to reset WhatsApp&#8217;s temporary storage data, so errors can be eliminated.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Check_Internet_Connection\"><\/span><strong>4. Check Internet Connection<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Basically, WhatsApp doesn&#8217;t really need high internet speeds. But the case is different when it comes to calling features.<\/p>\n<p>Call features, be it voice or video, at least require a stable internet connection. For speed, a minimum of 1Mbps is recommended.<\/p>\n<p>If not, usually the call will end with the message &#8221; ended &#8221; or at least just stuck.<\/p>\n<div class=\"su-note\"  style=\"border-color:#87ddab;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#a1f7c5;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">So basically, first check the internet connection you are using. You can try using a connection test application on the internet.<\/div><\/div>\n<p>If you feel that the internet is really slow, please try changing the provider you are using, or at least try setting the signal detection to make it better.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Make_sure_your_number_is_not_blocked\"><\/span><strong>5. Make sure your number is not blocked<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>What happens if your number is blocked? You will see several features which include the following:<\/p>\n<ul>\n<li>You can&#8217;t see contact status online or not.<\/li>\n<li>The contact&#8217;s WA profile will never change.<\/li>\n<li>WA messages will be marked with a checkmark.<\/li>\n<li>And all calls will not connect.<\/li>\n<\/ul>\n<p>Calls here, of course, include video calls as well. Therefore, don&#8217;t forget to check again whether your number is blocked by the intended contact or not.<\/p>\n<div class=\"su-note\"  style=\"border-color:#87ddab;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#a1f7c5;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">Check Block Tips. Try using another WhatsApp number, either create a new account or use someone else&#8217;s. Add the contact number, then try to make a call. If it&#8217;s not blocked, the call will go through.<\/div><\/div>\n<h3><span class=\"ez-toc-section\" id=\"6_Reinstall_WhatsApp\"><\/span><strong>6. Reinstall WhatsApp<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Finally, reinstall. Reinstalling WhatsApp aims to solve existing bugs. Through reinstall, all WhatsApp data will be replaced with new ones.<\/p>\n<p>It&#8217;s very easy. Please delete WhatsApp first, then install it again as usual:<\/p>\n<ol>\n<li>Go to\u00a0<strong>Settings<\/strong>\u00a0&gt; Go to\u00a0<strong>Applications<\/strong>\u00a0&gt; Open\u00a0<strong>WhatsApp<\/strong>.<\/li>\n<li>Tap the\u00a0<strong>Delete App<\/strong> button, to delete WhatsApp.<\/li>\n<li>Go to\u00a0<strong>Playstore<\/strong>\u00a0&gt; Search for\u00a0<strong>WhatsApp<\/strong>\u00a0&gt;\u00a0<strong>Install\u00a0<\/strong>as usual.<\/li>\n<li>Open the application when it&#8217;s done.<\/li>\n<\/ol>\n<p>Finally, you just need to re-login. Then try to test the video call feature again. Usually, with this step, the problem on WA will be normal again.<\/p>\n<div class=\"su-note\"  style=\"border-color:#87ddab;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#a1f7c5;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">Remember, if you don&#8217;t want any data to be lost, don&#8217;t forget to back up your chats and other important data before reinstalling WhatsApp.<\/div><\/div>\n<h3><span class=\"ez-toc-section\" id=\"7_Maybe_WhatsApp_is_Interrupting\"><\/span><strong>7. Maybe WhatsApp is Interrupting<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>WhatsApp occasionally crashes. Marked you can not send messages, photos and of course, make video calls.<\/p>\n<p>For this solution, wait until the disturbance is normal again. Also, check news sites for updates on these disturbances.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Final_Word\"><\/span><strong>The Final Word<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>WhatsApp, which cannot make video calls, will be marked with several characteristics. These include:<\/p>\n<ul>\n<li>Call image screen is dark<\/li>\n<li>Certain error messages appear, such as \u201ccannot connect camera\u201d<\/li>\n<li>And the message &#8220;can not make calls&#8221;.<\/li>\n<\/ul>\n<p>Hopefully, with the tips here, your WhatsApp can be normal again. Please apply one by one, or just try whichever is most appropriate to the problem being experienced.<\/p>\n<p>What if you can&#8217;t do it yet? If it doesn&#8217;t work, don&#8217;t worry. Please ask for more details in the comments below. Maybe you&#8217;re having a slightly different problem.<\/p>\n<p>Hope it is useful.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we are going to share with you How to Fix WhatsApp Video Call Not Working Error. As is known, WhatsApp has a feature to make video calls, or what we call video calls. Its function is the same as a regular voice call, but we can meet face to face. WhatsApp not [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16997,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[1],"tags":[3207],"_links":{"self":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts\/16991"}],"collection":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/comments?post=16991"}],"version-history":[{"count":9,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts\/16991\/revisions"}],"predecessor-version":[{"id":20395,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/posts\/16991\/revisions\/20395"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/media\/16997"}],"wp:attachment":[{"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/media?parent=16991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/categories?post=16991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techmaina.com\/wp-json\/wp\/v2\/tags?post=16991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}